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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ge Yu

August 4, 2026

5  out of  5
rating by Ge Yu
"Owen was fantastic to work with. He was patient, professional, and very knowledgeable throughout the entire process of switching my insurance. He carefully compared different pricing and coverage options, explained the benefits of bundling, and helped me choose the best fit.

Even though they experienced some technical issues, he stayed patient and made sure everything was handled correctly. He was always polite, friendly, and never made me feel rushed. I truly appreciate his help and highly recommend working with Owen!"
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bob simoni

July 31, 2026

5  out of  5
rating by bob simoni
"Great service 👍👍🏾"
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Hailey Coltrain

July 28, 2026

5  out of  5
rating by Hailey Coltrain
"I was initially hesitant to switch insurance agencies, but after speaking with Owen Gallagher over the phone, he made the entire process simple, straightforward, and efficient. He was incredibly kind, personable, and took the time to understand my specific needs, which made me feel valued as a client rather than just another policyholder.

Throughout the conversation, Owen regularly checked to make sure I understood everything and asked if there was anything he could explain further. He was able to help my fiancé and I insure both of our vehicles, add renters insurance, and include my engagement ring on our policy!! All while providing us with a premium that was significantly lower than what I had been paying for my car alone with my previous agency.

I truly appreciate Owen's professionalism, patience, and outstanding customer service. He made what I expected to be a stressful process remarkably easy, and I look forward to working with him in the future."
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Cathleen Coleman

July 27, 2026

5  out of  5
rating by Cathleen Coleman
"So..I was not looking forward to making a phone call for car insurance. I dialed and this happy guy answered! He did not immediately try to talk me into anything and when I let him know I had a list of questions he answered every one without chiming in. Kim Huntington! You are a GEM! I actually had fun getting insurance with you. Thank you for your time, your wit and genuine laugh. I look forward to calling you with any questions I think of. jThank you so much for your help and for making it fun and quick! Ask for KIM HUNTINGTON everyone!"
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James Lubbehusen

July 23, 2026

5  out of  5
rating by James Lubbehusen
"Always a quick response and very fast action to my requests I recommend Bruce’s team to everyone,"
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Shannon Lery

July 20, 2026

5  out of  5
rating by Shannon Lery
"I am very happy with the service we've received from Owen Gallagher. I went through a horrible experience with our previous insurance provider that we were with for 14 years which prompted my husband and I to look elsewhere for our auto and renter's insurance. Owen reached out to us directly after starting a quote request online. He was very friendly, knowledgeable, and attentive to our specific needs. I highly recommend Bruce E.L. M. Strothers State Farm insurance agency!"
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Pipe Dreams

July 18, 2026

5  out of  5
rating by Pipe Dreams
"Our agent Owen went above and beyond to help my wife and I find the right coverage for my grey scale Nissan Skyline. Our previous provider was progressive. I will never recommend progressive. Owen walked us through the whole process to find incredibly affordable insurance for both auto and home. By far the kindest and coolest representative I have ever talked to. Very professional! I do not post reviews but Bruce’s State Farm deserves it!"
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Thien tran

July 16, 2026

5  out of  5
rating by Thien tran
"Friendly and amazing staff! Very knowledgeable about your insurance needs. Always able to answer my questions and return my calls immediately. Thank you ."
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Denise Ames

July 7, 2026

5  out of  5
rating by Denise Ames
"Bruce and the entire Team at the Bruce Strothers State Farm office are WONDERFUL to work with. They treat you like family and have your best interest at heart. Give them a call."
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Griffin Bailey

June 30, 2026

5  out of  5
rating by Griffin Bailey
"Working with Owen over the phone was a wonderful experience. He took me through everything step-by-step until I felt comfortable with the whole process. Thanks for your kind effort, Owen."
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Rebecca Gallagher

June 30, 2026

5  out of  5
rating by Rebecca Gallagher
"Bruce and his staff are courteous and efficient. I truly appreciate their help."
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Rachel Han

June 30, 2026

3  out of  5
rating by Rachel Han
"Called this office to support a local office. First call was static-y so I asked them to call me back. They told me it’s end of the month so they’re having issues with data coverage. I was understanding since they’re a newer office. The call dropped again. This time, I called them back. I was still understanding. The call dropped for the third time. I was STILL understanding. 4th time, the agent, Kim, called me back and when we were about to purchase my fire insurance, he said, “I have to take another call, I’ll call you back” then just hung up on me. What the heck? He didn’t even ask me if that’s okay, and he just hung up on me, like I’m a buddy of his.

I was very patient and understanding up until that point but I decided to take my business elsewhere in Kirkland that has a high reputation, even by other insurance agents’ standards. I politely texted the agent here and let him know that I’ll be taking my business elsewhere. I would’ve appreciated more professionalism during my business transaction, and hope you see my review and improve based on my feedback."
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Quenton Hoffman

June 22, 2026

5  out of  5
rating by Quenton Hoffman
"This is the place you've been looking for. Every time you make a phone call here someone picks up with a fantastic attitude, willing to listen as well as give you a top notch product. I had the good fortune of working with Owen to figure out my insurance policy for my new house and to bundle my two vehicles. He was attentive, genuine and there every step of the way.
A gentlemen named Bruce runs the place and his team won't drop the ball!"
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Wesley Jones

June 17, 2026

5  out of  5
rating by Wesley Jones
"I was a Geico customer for a very long time.
I decided to look into different rates because Geico kept raising my rates without reason and never contacted me to see if I needed to change or to add any additional Insurance.

Dominique at State Farm was able to provide me with a very good rate and better insurance.
Later on, I also changed my homeowners insurance to State Farm, again Dominic was very helpful and patient with that process.

I also appreciate the occasional follow-ups to ensure we look at any additional insurance that may be necessary for me."
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Larry Noyola

May 30, 2026

5  out of  5
rating by Larry Noyola
"Working with Owen was a great experience. He explained everything until I understood the whole process. I was looking for home insurance, and ended with both home and auto coverage. Thanks for everything Owen."
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Alina Zasimczuk

May 28, 2026

5  out of  5
rating by Alina Zasimczuk
"My experience with State Farm has been nothing but positive! From getting set up in my family’s plan and also adding renters insurance of my own. Owen Gallagher has been supportive, kind and patient throughout this process and with all the questions I ask. He’s also helped me with several requests and always has such a positive attitude doing so. If you dread having to call your insurance, I promise that won’t be the case with Owen."
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Janae Goehring

May 26, 2026

5  out of  5
rating by Janae Goehring
"Big shout out to Bruce who took the time to answer my call about a claim immediately and assist with all the gritty details. The conversation was brief, insightful, and personal- which is greatly appreciated in a stressful situation."
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Vern Pease

May 22, 2026

5  out of  5
rating by Vern Pease
"Very nice people and help get good insurance. Work to get the best insurance for.very happy with them"
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lukas kangatta

May 9, 2026

5  out of  5
rating by lukas kangatta
"Very friendly yet professional, explains every detail to satisfaction."
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Eleanor Ma

May 7, 2026

5  out of  5
rating by Eleanor Ma
"He is a very nice person, extremely patient, and very meticulous in handling matters. If you need to purchase insurance, you can definitely turn to him. He is extremely professional."
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Debbie Farris

May 6, 2026

5  out of  5
rating by Debbie Farris
"Bruce took my call today. Saved me some money on my van insurance while i was out of town for a month. Better than other insurance companies ive tried for sure!"
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tinbit assaye

April 23, 2026

5  out of  5
rating by tinbit assaye
"Bruce was great! He stayed late to help me out. I very much appreciate all the help
I got today! Best service! Thank you Bruce!!"
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Matthew McGill

April 9, 2026

5  out of  5
rating by Matthew McGill
"Absolutely love working with Bruce and his team. Owen and Dominique are both extremely responsive and always willing to help. They, along with Bruce, will respond to your calls or emails quickly every time. Have worked with Bruce's team for over seven years, and they always over deliver and have yet to disappoint. You won't regret making Bruce your State Farm agent."
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Jeff Nickolson

April 6, 2026

5  out of  5
rating by Jeff Nickolson
"Great working with Bruce. Very knowledgeable and helpful."
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Ruby Toilolo

March 28, 2026

5  out of  5
rating by Ruby Toilolo
"Bruce was really kind, knowledgeable and helpful. He was able to show and prove to me why I should join the team. He not only made sure I was fully covered but he also made sure that I can afford it."